Q:  Why should I choose The Artisan Company over other painting contractors?

A:  We are professionally licensed and insured in the state of Michigan to handle your project. Our product knowledge, painting experience, and client / project commitment are attributes that contribute to the success of The Artisan Company.

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​Q:  Who does the actual work?

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A:  The owners of The Artisan Company handle all aspects of work involved in your project.

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Q:  What do I need to do to hire The Artisan Company for my painting project?   

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A:  First, you’ll need to contact us by phone or email to set up a meeting. Once we’ve assessed your project, we will provide a detailed estimate that you can view by email or on your smartphone. You’ll need to then review the estimate and sign it to have your job added to our schedule. We typically organize jobs on our schedule based on the signing date of a contract. Occasionally, deposits are required to hold calendar dates.​​​​​​​

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Q:  Do I need to gather painting supplies for my job?

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A:  No, The Artisan Company will provide materials as a part of your quote unless otherwise noted. We will handle all aspects of ordering, purchasing, and gathering materials for your job. Also, we only use premium painting products when working on your home.​​

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Q:  What type / brand of paints do you use?

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A:  We typically use Sherwin Williams, Benjamin Moore or Behr paint products. We choose only premium paint products to meet your project's needs. Our experience has taught us that there really isn't just one brand that's suitable for every type of application.​​​​​​​

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Q:  I’m having a difficult time choosing the right color for my space. Can The Artisan Company help with this?

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A:  Yes, we can help with this critical aspect when painting a home or office. Our knowledge of color theory and experience will help us guide you in selecting colors that make sense for your space.​​

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Q:  Will I need to move my furniture or contents before or after painting?

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A:  We do not handle moving a client's furniture and contents before or after painting. However, if help is needed, we will assist customers in moving large items such as a couch, desk, dresser, or bed.​​​​​​

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Q:  Will I need to take off my light switch plates, door handles, blinds, etc.?

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A:  The Artisan Company will take care of removing all miscellaneous hardware and reinstalling them when painting is completed. These items could include things such as electrical cover plates, light fixture covers, door handles, blinds, curtain rods, and towel bars.​​​​​​​​

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Q:  I’ve tried painting myself and understand that painting can be messy if not done correctly. What steps will you take to protect my belongings?

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A:  The Artisan Company takes great care in protecting our clients' belongings. We cover flooring with drop cloths, rosin paper, or plastic. We also use plastic sheeting to cover furniture and any items that could be exposed to paint or dust. We clean our job sites at the end of each workday and do a final cleaning once each project is completed.​​​​​​​​

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Q:  Does your company install wallpaper?

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A:  No, we do not install wallpaper at this time, but we can assist in all aspects of wallpaper removal.​​​​​​

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Q:  Does your company install drywall?

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A:  No, we do not typically install drywall. In rare cases, we will install a few sheets or add drywall pieces to correct wall or ceiling repairs. However, we do handle all aspects of repairing drywall cracks, dents, dings, nail pops, or other drywall imperfections in your home or office setting. We can make those tired walls look like new again.​​​​​​​​​

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Q:  Does your company accept credit cards as a form of payment?

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A:  Yes, we do accept credit cards. Please note that this method of payment adds a 3.5% processing fee to your total bill. We also accept personal checks or cash as suitable ways to pay. We expect all projects to be paid in full at the date of completion.